Our cut-off time for same-day delivery is 3 PM.

Our current deliveries are available from Wednesday to Sundays (included Public Holiday) ,we off on Monday & Tuesday.

Order before 9am, to have your order delivered between 10am – 12pm

Order between 10am to 3pm, to have your order delivered between 3pm – 5pm

For special request, do WhatsApp us for special arrangement. We will try our best to help.

We only delivers within Klang Valley at this moment. We can deliver to any address within the stated region.

Delivery fees will automatically shown during checkout. For more details, check our Delivery Info or WhatsApp us here

If the delivery is unsuccessful, the product will be sending back to us and a notification will be sent to you. We do not provide refunds in this event .

However In the event the delivery is rescheduled (before 5pm on your selected delivery date ) or re-routed upon the request of your recipient or you, a redelivery fee will apply depending on your recipient's location.

It’s calculated based on the distance (KM) from our shop to the latest recipient's location.

Yes, we are also specialise in event decoration / styling. Kindly WhatsApp us here

Yes. We have physical store for self-collect. Please note that we do not have any products on display for you to choose on location. We don’t entertain walk-ins. Everything is customised and made to order.

This is how you can find us:

You may waze: Hey You (located right opposite of Bake with Yan)

Address:

No 26G, Block E, Jalan Maju 3/3,Taman Lumbah Maju, 55600 Kuala Lumpur

Yes. Self-pick up option is available for all products from Tuesday to Sundays except for Monday.

This is how you can find us:

You may waze: Hey You (located right opposite of Bake with Yan)

Address:No 26G, Block E, Jalan Maju 3/3, Taman Lumbah Maju 55600 Kuala Lumpur

Order before 9am, to have your order available for self-pick up between 10am – 12pm.

Order between 9am to 3pm, to have your order available for self-pick up between 3pm – 5pm .

*Customers are advised to be punctual always ~

If self-collection is unsuccessful or delivery is not completed by 5 PM, it will be considered a self-cancellation.

*Note: Balloon orders cannot be rescheduled to the next day, as balloons are made to order and have a limited lifespan once inflated. We do not provide refunds in this event.

When self-collecting, you or your representative will be asked to show your order number / email which will contain your name, order number and other relevant details to prove your identity.

Size of Carton sculpture set: 1m (W) X 1m(H)

Size of Balloon Garland: 1.5m (L)

*note: please refer the delivery description from each and every product listing

An empty MPV (compulsory) to transport this balloon sculpture set. Please arrive with it empty ad the seats folded down.

(We recommend to appoint for our delivery service to have a peace of mind)

*Delivery does not include set up, driver can only drop off. For set up and larger installations, please WhatsApp us here for a quote

Yes, you are allowed to have max. 200 characters in the gift card, once, it is done just add to cart .

Unfortunately, once your order is processed, we cannot apply any discounts. Please ensure that you key in the codes before placing your order.

We will be designing your custom text based on the total length of characters and the font type and design may vary. If you have a specific font in mind, feel free to be in touch with us at here

Orders that have already been placed are not able to made any changes, no refundable & returnable.

The delivery charges depend on your exact location. To make it fair for everyone, it’s calculated based on the distance (KM) from our shop. Please ensure this is done within 3 hours of the scheduled delivery date and time.

We are unable to provide refunds for any deliveries sent to the wrong location where we have not received advance notice in accordance with this paragraph.

Unfortunately, we do not provide refunds once payment is received. Customers are advised to read all the information provided before placing an order.

Yes you can. Please note that there will be an extra charges apply for each customize order . Please WhatsApp us at here for customise order.

Yes. Please WhatsApp us here before checkout.